Customer Support Specialist – German

This is a fully remote position, open to applicants in Germany.

📋 Description

• Address customer inquiries through social media platforms and chat services.

• Handle customer complaints and issues with a high degree of professionalism.

• Keep customer records up-to-date and manage account information within the CRM system.

• Work in collaboration with other teams to meet customer requirements.

⛳️ Requirements

• Proficient computer skills.

• Outstanding communication abilities.

• Proficient in both German and English, with strong written and verbal skills.

• Knowledge and expertise in cryptocurrency is a plus.

• Skills in live translation are desirable.

🏝️ Benefits

• Options for flexible working arrangements.

• Opportunities for professional development.