Customer Support Specialist

This is a fully remote position, open to applicants in Ukraine.

📋 Description

• Ensure the prompt and efficient resolution of customer issues.

• Address and resolve all customer complaints and requests primarily via email.

• Analyze and evaluate customers’ needs.

• Provide information regarding product benefits to convert potential customers into paying clients.

⛳️ Requirements

• A minimum of 6 months of experience in Customer Support.

• Upper-intermediate proficiency in English is essential.

• Outstanding communication skills.

• A strong sense of personal accountability.

• A cheerful and positive demeanor :)

🏝️ Benefits

• Medical insurance.

• Twenty-one days of paid sick leave annually.

• Twenty-one days of paid vacation each year.

• Classes in English, German, and Polish.

• Educational allowance.