Customer Support – Solutions Specialist

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Oversee modifications to orders directly with clients

• Address change orders, manage order logistics, resolve pricing discrepancies, and handle quantity-related issues

• Serve as the primary point of contact for customers regarding any challenges or issues related to confirmed orders

⛳️ Requirements

• High School diploma or its equivalent

• Bachelor’s degree is preferred

• Minimum of 3 years of professional experience

• Experience with feed service software is preferred

• Background in the food brokerage industry is preferred

• Excellent communication and interpersonal skills

• Capability to engage with personnel at all levels, including client contacts

• Proficient in MS Office Suite (Word, Excel, Spreadsheet, Outlook)

• Skilled in data entry software

• Physical Requirements: Visual acuity

• Ability to lift 30 lbs.

• Willingness to travel

• Proficient listening skills

• Capability to carry 30 lbs.

🏝️ Benefits

• Competitive salary

• Health benefits

• Opportunities for professional development

• Supportive work environment