Customer Support Manager

This is a fully remote position, open to applicants in Turkey.

📋 Description

• Managing customer emails through a ticketing system

• Ensuring maintenance and follow-up with existing clients

• Providing support via telephone

• Handling the processing of customer files

⛳️ Requirements

• Native proficiency in German

• Basic computer skills

• A well-equipped home office (desk, chair, internet connection, laptop or desktop computer, and a noise-cancelling headset)

• Strong motivation and a willingness to excel

• High-speed internet connection

🏝️ Benefits

• Competitive monthly salary of €1,200.00

• Fully remote position (home office)

• Working hours from 08:00 to 17:00 (German time)

• Maximum of 40 hours per week from Monday to Friday (weekends off)

• 20 vacation days plus all German public holidays off

• Ongoing coaching in various fields