Customer Support – Higher Education – Seasonal

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver customer assistance via incoming calls and emails

• Assist students, parents, and faculty in obtaining the necessary support

• Oversee inquiries related to textbooks and campus services

⛳️ Requirements

• Demonstrated experience in customer support

• Tech-savvy individuals who can manage basic troubleshooting

• Background in customer support

• Capability to multitask using various applications

• Experience with Zendesk is a plus

🏝️ Benefits

• Flexible work arrangements

• Opportunities for professional development