Customer Support Consultant – LATAM

This is a fully remote position, open to applicants in Argentina, +4 more states.

📋 Description

• Provide exceptional customer support through phone calls, chats, and emails

• Foster strong and enduring relationships with customers

• Stay updated with advancing tools and technologies

• Manage sensitive customer information with utmost care and security

• Implement practices that promote customer satisfaction

• Maintain a comprehensive understanding of client solutions and achieve key performance indicators (KPI)

⛳️ Requirements

• Proficient English communication skills, C1/C2 level in both spoken and written English

• Minimum of 6 months experience in a customer support position

• Technologically adept, capable of testing and resolving basic technical issues

• Quick to learn new tools, processes, and product features

• Skilled at managing multiple projects simultaneously

• Personal computer equipped with at least 8 GB of RAM

• Reliable internet connection with a minimum of 50 Mbps download and 40 Mbps upload speed

• Experience with CRM systems is an advantage

🏝️ Benefits

• Flexible working hours

• Opportunity to work fully remotely

• Inclusive international workplace

• Compensation provided in USD

• Incentives for referring friends

• A balance between project responsibilities and personal time

• Internal health policy support

• Engaged leadership focused on your growth and long-term collaboration

• Environment conducive to self-development

• Culture founded on trust, with no requirement for time tracking