Customer Success / Support Operations Evaluator

This is a fully remote position, open to applicants in United States.

📋 Description

• Review and evaluate work products generated by AI, including documents, spreadsheets, and presentations.

• Utilize extensive expertise in Customer Success and support operations to assess AI-generated outputs.

• Analyze artifacts based on specific quality criteria relevant to the domain.

• Detect errors related to facts, aesthetics, and presentation.

• Deliver clear and structured written feedback.

• Offer human expertise to projects aimed at training and improving AI systems.

⛳️ Requirements

• Over 5 years of relevant professional experience in Customer Success and support operations.

• Native or professional-level fluency in English.

• Highly skilled in Microsoft Office and Google Workspace.

• Strong expertise in Google Slides and/or PowerPoint.

• An advanced degree (Master's or higher) from an esteemed institution is preferred.

• Ability to work independently as a contractor.

• Candidates requiring H1-B or STEM OPT sponsorship will not be considered.

🏝️ Benefits

• Fully remote position.

• Flexibility to work according to your own schedule.

• Weekly payments through Stripe or Wise based on services provided.

• Projects may be extended, shortened, or concluded early based on needs and performance.

• Competitive compensation.

• Opportunity to collaborate with leading researchers.

• Chance to contribute to the development of the next generation of AI systems.

• Referral bonus of up to $480 for each successful referral.