Customer Success Manager – Marketing

This is a fully remote position, open to applicants in Germany.

📋 Description

• You are the primary point of contact and a sparring partner for our clients.

• You build trusting relationships with our customers.

• You facilitate kick-off events and develop onboarding concepts.

• You listen to what drives our clients and users, relaying this feedback to the product team.

• You are responsible for our social media channels and create content.

⛳️ Requirements

• Persuasiveness: Strong communication skills in both German and English.

• Growth driver: A startup mindset and the desire to work in a dynamic startup environment.

• Industry knowledge: An interest in AI and leadership development.

• Storytelling & Social Media: Good storytelling is essential.

• Background: A completed degree in Business Administration, Communication Sciences, Business Psychology, or a related field.

• Ideally, some professional experience in Customer Success, Consulting, Employer Branding, B2B Sales, or Marketing.

🏝️ Benefits

• The future of leadership development: We make leadership development scalable and effective with an innovative learning product.

• A strong team and rapid progress: You will be part of a dedicated high-performance team.

• Numerous opportunities for shaping: You can actively participate in the design process.

• Work where you are most productive: Our offices are open to you, but you can also work completely remotely.