Customer Success Manager – Growth, Agriculture

This is a fully remote position, open to applicants in Turkey.

📋 Description

• Cultivate, sustain, and enhance robust relationships with our current clientele, predominantly farmers and agricultural enterprises, while identifying and onboarding new customers within the region.

• Develop, oversee, and broaden collaborations with local plastic manufacturing partners to guarantee consistent production capacity, uphold quality standards, and ensure timely delivery.

• Identify and set up demonstration and trial sites in partnership with growers and manufacturing allies to validate and exhibit technologies suited for local crop and climate conditions.

• Coordinate and assess trial performance, ensuring appropriate installation, application, and agronomic data collection to accurately evaluate plant responses and environmental outcomes.

• Assist and educate distributor and partner teams to effectively convey the agronomic and economic advantages of technologies to growers.

• Engage directly with growers and farm managers to interpret trial outcomes, share insights, and promote the correct application and long-term adoption of the technology.

• Represent our client at field days, technical workshops, and horticultural fairs to foster awareness and trust within the grower community.

• Provide structured feedback to management regarding trial performance, grower experiences, and market trends to guide product development and regional strategy.

⛳️ Requirements

• A bachelor's degree in agricultural engineering, horticultural science, or a closely related field.

• Previous experience engaging directly with farmers, agricultural field operations, or Agri-Tech implementations.

• Comprehensive understanding of agricultural practices, seasonal cycles, and rural working environments in Türkiye.

• Technical expertise with agricultural technologies, farm data tools, or digital platforms.

• Strong analytical skills with the capability to interpret farm-level data and offer actionable recommendations.

• Exceptional attention to detail in monitoring adoption progress and documenting field activities.

• Strong problem-solving skills to tackle on-ground operational and adoption challenges.

• Excellent written and verbal communication skills, with the capacity to simplify technical concepts for farmers.

• Proficiency in both English and Turkish.

• Willingness to travel regularly within assigned territories across Türkiye and potentially surrounding regions.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional development and training.

• Supportive and collaborative work environment.

• Access to cutting-edge agricultural technologies and resources.