Customer Success Manager

This is a fully remote position, open to applicants in Alaska.

📋 Description

• Take ownership of the success of designated accounts by ensuring that customers effectively launch campaigns on the platform.

• Assist clients in developing audience strategies and personas.

• Track and respond to critical metrics related to customer health and retention.

• Discover and implement opportunities to increase campaign budgets and enhance platform utilization.

⛳️ Requirements

• 3 to 7 years of experience in Customer Success, Account Management, or Programmatic Media.

• In-depth knowledge of DSPs, PMPs, and media activation processes.

• Capability to convert data into practical insights.

• Proven experience in managing relationships with agencies or brands.

• Highly proactive, organized, and commercially oriented.

🏝️ Benefits

• Collaborative work atmosphere.

• Flexible work arrangements.

• Mentorship opportunities.

• Support for remote work across various markets.