Customer Success Manager

This is a fully remote position, open to applicants in France.

📋 Description

• In the role of Customer Success Manager, you will play a pivotal part in delivering an outstanding customer experience.

• You will engage in tailored and strategic follow-ups with our clients.

• You will act as the main point of contact for clients participating in the program.

• You will track and analyze client performance metrics.

• You will collaborate closely with internal teams to enhance customer service processes and tools.

⛳️ Requirements

• A minimum of 3 years of experience in customer relationship management is required.

• Proficiency in French, both written and spoken, is essential.

• Familiarity with Slack, HubSpot, and Airtable, along with comfort using Zoom, is necessary.

🏝️ Benefits

• Flexibility: Enjoy the option to work remotely with adaptable hours.

• A supportive work environment that prioritizes teamwork and camaraderie.