Remotery

Customer Success Manager

atEllevation EducationRemoteUS flagMassachusettsFull-timeCustomer SuccessMid-levelSenior$80k – $100k/year

Posted Jul 21

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Act as a strategic collaborator with district leaders

• Foster trusted relationships and facilitate effective implementation

• Offer consultative assistance that aligns Ellevation's offerings with district objectives

• Aid partners in overcoming challenges, eliminating obstacles, and promoting long-term success

• Champion partner requirements and consistently improve the partner experience


⛳️ Requirements

• A proactive, innovative, and results-driven approach

• Outstanding relationship management capabilities

• Ability to think strategically

• Experience in providing consultative support

• Familiarity with best practices in English Learner programs


🏝️ Benefits

• Benefits-eligible employees (and qualifying dependents) are provided with medical, dental, vision, and basic life insurance coverage.

• Employees can participate in our company's 401(k) retirement plan, receiving an employer match of up to 50% on the first 7% of their contribution, with both pre-tax and Roth options available.

• Employees enjoy flexible paid time off for vacations, a sick and disability policy, an additional 10 paid company holidays, 2 floating holidays, and a winter office closure between Christmas and New Year's.

• Furthermore, we offer a generous parental leave benefit, back-up childcare or eldercare, and a range of other benefits aimed at supporting the health and well-being of our employees.

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