Customer Success Manager

Posted 1 day ago

This is a fully remote position, open to applicants in Texas.

📋 Description

• Drive the usage, adoption, and satisfaction of cutting-edge IoT sensor and AI-powered monitoring solutions across a range of onshore oil and gas accounts.

• Utilize technical expertise to assist customers in optimizing well performance.

• Ensure that customers derive maximum value from monitoring and remote well control solutions.

• Act as a trusted advisor and the primary technical contact for clients.

• Foster customer retention and growth.

• Enhance adoption across accounts and strengthen relationships with existing clients.

• Conduct meetings with customers and visit active well sites as necessary.


⛳️ Requirements

• Bachelor’s degree in Petroleum Engineering, Mechanical Engineering, Chemical Engineering, or a related discipline.

• 1-3+ years of experience in petroleum engineering, including field experience as a production foreman, production engineer, etc.

• Strong industry credibility and technical expertise, with the capability to comprehend and convey the value of Amplified's solutions to production and operations teams.

• Solid working knowledge of onshore wellsite equipment and operations, including artificial lift systems.

• Willingness to travel as needed to meet customers, including visits to active well sites.

• Prior experience in oilfield operations, production engineering, or automation.

• Familiarity with SCADA systems, remote well control, pump-off controllers, or predictive maintenance technologies.


🏝️ Benefits

• Industry-Leading Base Salary & Bonus

• High Percentage of Team Exceeding Retention/Adoption Targets

• Premium Medical, Dental, and Vision Coverage

• Unlimited PTO

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