This is a fully remote position, open to applicants in Tennessee.

• Convert safety regulations, operational guidelines, maintenance manuals, and procedures into comprehensive and effective training programs.

• Organize vendor-led training sessions during projects and manage accompanying documentation.

• Maintain clear communication with Maintenance and Operations teams to ensure adherence to contract specifications.

• Monitor all completed training sessions and collect feedback for ongoing quality enhancement.

• Recognize when clients require extra assistance and arrange remedial training, including the coordination of billing.

• Record videos of maintenance processes to aid in training documentation.

• Travel up to 50% to customer and vendor locations for training delivery and receipt.

• Possess a minimum of two years of experience with automated conveyor systems and PLC controls.

• Have a solid understanding of both high and low voltage electrical systems.

• Ability to create structured training programs with defined objectives and outcomes.

• Be comfortable presenting technical information and assisting teams in comprehending it effectively.

• Demonstrate flexibility and willingness to support customers during weekends as necessary.

• Exhibit strong customer service skills and the ability to listen, collaborate, and build trust.

• Remain organized and composed while managing changing priorities and dynamic schedules.

• We take pride in our family-oriented culture and a relaxed yet focused work atmosphere.

• Competitive salary packages are offered.

• Employees enjoy flexibility and autonomy in their roles.

• We engage in community outreach initiatives throughout the year.

• Our company knows how to host enjoyable events.

• We work diligently, but we also believe in having fun - darts, anyone?

Customer Service Technical Trainer

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