Customer Service Supervisor

This is a fully remote position, open to applicants in Germany.

📋 Description

• Main point of contact for a team of up to 25 employees

• Addressing all inquiries related to customer service

• Assisting with process improvement and the onboarding of new employees

• Overseeing the coordination of daily operations

• Utilizing monitoring and reporting tools effectively

⛳️ Requirements

• Multiple years of experience in sales or customer service

• Exceptional time management abilities

• Strong proficiency in MS Office applications (Outlook, Word)

• Proficient in both written and spoken German and English

🏝️ Benefits

• 30 days of paid annual leave

• Discounts on SIXT services including rent, share, ride, and SIXT+

• Access to vehicle leasing options

• Exclusive offers from partner companies for travel, technology, apparel, and more

• Opportunities to volunteer with the “Drying Little Tears” children's charity foundation

• Support for retirement savings and capital accumulation benefits