Customer Service Specialist, German & English

This is a fully remote position, open to applicants in Greece.

📋 Description

• Provide outstanding customer service through phone, email, or chat to Spanish-speaking clients.

• Address inquiries regarding products, services, warranties, and technical assistance.

• Deliver effective, professional, and efficient solutions to customer issues.

• Maintain accurate documentation and management of customer interactions.

• Serve as a genuine brand ambassador, upholding the prestige and values of a globally renowned automotive brand.

⛳️ Requirements

• Proficiency in German at C2 level (native or near-native).

• Proficiency in English at B2 level (intermediate to upper-intermediate).

• Exceptional communication and problem-solving abilities.

• Customer-focused mindset with a proactive approach.

• Proficient computer skills and adaptability to various tools and platforms.

• Willingness to relocate to Greece if not currently living there (relocation fully supported).

🏝️ Benefits

• Fully Paid Training: 3 weeks of expert-led, certified instruction.

• Comprehensive Health Care Plan: Plus exclusive employee discounts.

• Career Advancement: Clear development pathways and promotion opportunities.

• Social & Community Initiatives: Special events and company-sponsored activities.

• Remote Flexibility: Work from anywhere in Greece.

• Language Learning Support: Free online Greek language courses.

• Modern Working Environment: Access to stylish, fully equipped premises in Athens.

• Award-Winning Workplace: Join a Great Place to Work-Certified company that values diversity and inclusion.