📋 Description

• Collaborate actively with field agents and utilize customer information to secure collateral for clients.

• Ensure account organization and update records with new information received from clients.

• Relay escalated information to clients or supervisors as necessary.

• Support the successful recovery of assigned collateral.

• Exhibit fundamental knowledge of products and services and take required actions as needed.

⛳️ Requirements

• High School Diploma or GED.

• Minimum of 2 years of experience in Customer Service and Account Management.

• Legal authorization to work in the U.S. indefinitely is mandatory.

• Exceptional phone skills with the capability to provide clear and concise directions.

• Strong multi-tasking and organizational abilities.

• Preferred 2+ years of experience in collateral repossession.

• Collections/Credit experience is a plus.

• Proficient in using G-Suite, MS Office, and related applications.

🏝️ Benefits

• Incentive Bonus Plans

• Medical, Dental, Vision benefits

• 401K with Company Match

• 10 Paid Holidays

• Generous Paid Time Off Packages

• Employee Stock Purchase Plan

• Paid Parental & Family Leave

• and more!