📋 Description

• Diligently address customer concerns and escalate to the appropriate level when necessary.

• Efficiently and effectively communicate information to fulfill customer needs.

• Aim for first call resolution to deliver “best in class” service.

• Customer Service Representatives (CSRs) are expected to remain up-to-date and knowledgeable about all procedures to ensure compliance with department standards and guidelines.

⛳️ Requirements

• High school diploma or equivalent; some college coursework is advantageous!

• Property/Casualty Insurance License is preferred.

• A minimum of 2 years of experience in insurance sales or service is required.

• Proven job stability and strong attendance records.

• Experience working remotely is a plus.

• Proficient computer skills, along with strong grammar and multi-tasking abilities.

🏝️ Benefits

• Immediate access to health and dental benefits.

• Paid vacation and holidays.

• 401k matching program.

• Profit sharing opportunities.

• Tuition reimbursement policy.