Customer Service Representative

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Respond to member inquiries via phone, text, and email regarding legal and identity protection benefits.

• Assist new members with their onboarding process.

• Follow up with potential members to arrange introductory calls.

• Maintain records of conversations and subsequent actions in the CRM.

• Organize and reserve travel arrangements for clients, including flights, hotels, cruises, and excursions.

• Foster client relationships and offer assistance before, during, and after their travels.

• Utilize supplier promotions, group rates, and booking tools.

• Oversee an independent schedule and manage a client pipeline.

⛳️ Requirements

• Previous industry experience is not necessary.

• Excellent verbal and written communication abilities.

• Self-driven and well-organized.

• Must have a reliable internet connection at home.

• Willingness to be coached and a desire to learn.

• Experience in customer service, sales, or call centers is advantageous but not mandatory.

• Must be comfortable working on a commission-based compensation structure.

• Strong communication skills and a genuine passion for travel.

• A dependable internet connection and a suitable home workspace are required.

🏝️ Benefits

• Comprehensive training is provided.

• Continuous mentorship available.

• Paid training sessions.

• Practical mentorship from the very first day.

• Flexible work schedule.

• Unlimited income potential based on individual performance.

• Supportive and close-knit team environment.