
Customer Service and Sales Representative β Day & Evening Shifts
Posted 1 hour ago

Posted 1 hour ago
This is a fully remote position, open to applicants in Arizona, +38 more states.
β’ Customer Service & Sales Representatives address customer inquiries by discovering innovative solutions to diverse questions, issues, and concerns.
β’ Engage with customers through phone, email, chat, and/or social media to address their inquiries or issues.
β’ Effectively manage and de-escalate any challenging situations.
β’ Refer interactions to higher authorities when deemed necessary and suitable.
β’ Respond to requests for support and/or process payments as required.
β’ Maintain records of all call-related information for auditing and reporting needs.
β’ Provide insights on call-related challenges.
β’ Achieve sales targets as outlined.
β’ High School Diploma or its equivalent.
β’ At least 6 months of experience in customer service.
β’ Must be at least 18 years old.
β’ Ability to type a minimum of 25 words per minute.
β’ Proficient with desktop computer systems and possess a general understanding of Windows-based platforms.
β’ Prior experience in customer service and/or sales is preferred.
β’ A college degree is desirable but not mandatory.
β’ Paid Training
β’ Competitive Wages
β’ Comprehensive Benefits (Medical, Dental, Vision, 401k, and more)
β’ Paid Time Off
β’ Employee wellness and engagement programs
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