Customer Project Manager V

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversees and coordinates the successful installation and commissioning of battery energy storage system projects.

• Serves as the primary liaison for customers and stakeholders, managing the project from beginning to end, including feedback and evaluation after completion.

• Assists in project planning from the pre-sales phase through to post-sale installation and commissioning.

• Collaborates closely with both internal and external stakeholders involved in the project.

• Responsible for creating the project budget prior to the sale and ensuring adherence to the quoted budget throughout the project lifecycle.

• Maintains consistent communication regarding project status and any potential changes to technical requirements, timelines, or budgets with ZincFive management.

• Facilitates integration, planning, and implementation with third-party equipment.

• Guarantees a seamless and professional transition of the project to the designated long-term service team.

• Works closely with other Project Managers to offer mutual assistance when necessary.

• Organizes and leads meetings to ensure effective execution of the project.

• Contributes to the corporate project management function by sharing best practices, processes, and standard operating procedures (SOPs).

• Coordinates Pre-delivery Inspections or Factory Acceptance Test visits.

• Travels to assigned project sites, dedicating up to 50% of their time in the field.

• Provides technical support and advice to customers and stakeholders, either directly or by connecting them with company subject matter experts.

• Maintains a comprehensive database of all project documentation.

• Collaborates closely with Sales, Marketing, Operations, Service, and Engineering to ensure successful project completion.

⛳️ Requirements

• Bachelor’s degree in electrical engineering, power systems, or a related discipline, or equivalent experience.

• Minimum of 7-10 years of experience in managing customer projects within the power systems sector.

• Exceptional customer management skills, with strong verbal and written communication capabilities.

• Proficient in Microsoft Office and Project, along with other necessary project management software.

• Highly organized with a keen attention to detail.

• Outstanding time management and organizational skills.

• Excellent interpersonal abilities.

• Capable of collaborating with multiple stakeholders to drive projects to successful completion.

• Skilled in coordinating team efforts to ensure the right expertise is utilized at the appropriate times for effective project management.

• Experienced in managing project change and implementing risk mitigation strategies.

🏝️ Benefits

• Medical

• Dental

• Vision

• Life insurance

• 401k

• Paid sick time

• Paid time off for vacation

• Paid holidays

• Paid community service days

• Professional/personal learning program

• Applicable state/federal paid family leave