Customer Onboarding and Training Specialist – Marketing Tech

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Facilitate onboarding and training initiatives for enterprise clients.

• Conduct workshops and group sessions that assist teams in mastering workflows.

• Convert technical concepts into understandable, actionable guidance for marketing professionals.

• Develop and enhance enablement playbooks to promote sustained adoption.

• Assist clients with CRM workflows, campaign automation, and reporting (HubSpot or a similar platform).

⛳️ Requirements

• Minimum of 2 years of experience in marketing operations, onboarding, or enablement, preferably within SaaS or agency settings.

• Significant hands-on experience with HubSpot or other CRM/automation tools.

• Proficient in SQL and Python (mandatory).

• Excellent communication abilities and experience leading client-facing training sessions or workshops.

• Knowledge of SEO and content marketing principles.

• Enthusiastic about teaching, enabling, and supporting client success.

🏝️ Benefits

• Competitive salary

• Health insurance coverage

• Opportunities for professional development