Customer Marketing Content Creator, Lead

This is a fully remote position, open to applicants in United States.

📋 Description

• Capture the perspectives, results, individuals, and processes of customers through engaging storytelling.

• Establish the creative vision and set the visual standards for customer content across various formats including social cutdowns, documentary films, series, podcasts, and more.

• Create and sustain the aesthetic and thematic consistency of Nebius’s customer video library.

• Transform customer co-marketing initiatives into focused demand-generation campaigns.

• Define the visual branding of content on web pages.

• Provide still photography and explore graphic design possibilities.

• Film, record audio, direct on set, and perform rough cuts of content.

• Recruit, brief, and oversee agencies, external production teams, editors, and small crews.

• Design and manage an AI-driven content engine that converts interviews into diverse assets while ensuring review and brand-voice alignment.

• Adapt customer narratives for paid social, organic social, sales enablement, events, websites, and press releases.

• Develop earned media and partner distribution strategies through influencers, publications, media coverage, customer-shared content, G2, and other third-party platforms.

• Work on location as both videographer and producer, occasionally handling sound and direction independently.

• Define and uphold a unique storytelling aesthetic owned by Nebius.

• Manage a workflow for customer stories from pre-production through to production, post-production, and versioning for global clientele.

• Set objectives and report on reach, customer engagement, share of voice, and content-influenced pipeline metrics.

• Mentor colleagues and agencies while promoting repeatable creative processes throughout the organization.

⛳️ Requirements

• A portfolio showcasing customer stories in video, social media, podcasts, and series, demonstrating significant reach.

• Proven experience in earned and partner/third-party distribution outside owned channels, with measurable results in views, reach, and media pickup.

• Ability to tell creative stories that extend beyond traditional customer narratives, appealing to builders and technical audiences.

• Experience in creating AI systems for content production and the capability to articulate an end-to-end workflow.

• Over 8 years of progressive leadership experience in content within a senior role at a B2B company, overseeing or building creative, content, or production teams.

• A history of enhancing brands and pipelines through content and campaign creativity, with a focus on tracking outcomes and refining creative processes.

• Practical experience in filming, directing, and editing, including documentary or observational styles.

• A portfolio of AI-centric or developer-oriented content and established credibility with AI directors and chief researchers.

• Ability to work effectively with minimal guidance and navigate significant ambiguity.

• Strong creative taste and judgment.

• Experience in hiring, briefing, and managing freelance crews or external agencies.

• Willingness to travel frequently and conduct shoots on short notice.

• Authorized to work in the country of application and able to provide proof of employment eligibility.

🏝️ Benefits

• Competitive salaries along with bonuses and equity based on experience.

• Complete company-paid medical, dental, and vision coverage for employees and their families.

• 401(k) plan with up to a 4% company match and immediate vesting.

• 20 weeks of paid parental leave for primary caregivers.

• 12 weeks of paid parental leave for secondary caregivers.

• Remote work reimbursement of up to $85/month for mobile and internet expenses.

• Company-funded short-term disability, long-term disability, and life insurance coverage.

• Opportunities for career growth and learning.

• Flexibility and ownership in your role.

• A collaborative and innovative company culture.

• The chance to work on meaningful AI projects.

• An international work environment with talented teams.