Customer Lifecycle Marketing Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Take charge of marketing initiatives that encourage customers to utilize more of our platform.

• Spearhead lifecycle marketing efforts aimed at enhancing customer health, retention, growth, and re-engagement.

• Collaborate closely with the Customer Success team, Account Managers, and our Go-to-Market Engineering (GTME) group.

• Enhance Net Revenue Retention (NRR) and minimize avoidable churn.

• Develop a consistent flow of expansion prospects within our current customer base.

⛳️ Requirements

• Over 3 years of experience in B2B SaaS lifecycle, customer, or retention marketing.

• Familiarity with marketing strategies targeted at developer-centric audiences.

• A data-driven mindset for segmentation, timing, and performance analysis.

• Practical experience with CRM systems and marketing automation tools.

• Excellent cross-functional teamwork skills with Customer Success and Sales departments.

🏝️ Benefits

• Competitive compensation

• Thoughtfully designed benefits to promote your success and well-being

• Flexible work arrangements