Customer Intake Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage a continuous flow of customer calls.

• Accurately gather and record information.

• Represent the Harper brand effectively.

• Identify and escalate edge cases.

• Input data into the system.

⛳️ Requirements

• Previous experience in high-volume phone or customer-facing positions.

• Excellent typing skills and ability to multitask.

• Professional and clear communication abilities.

• Dependable internet connection and a quiet workspace.

• Availability from Monday to Friday with coverage during ET and PT hours.

• Bilingual in Spanish (preferred).

• Experience with CRM or call-center software (preferred).

🏝️ Benefits

• Health, dental, and vision insurance.