This is a fully remote position, open to applicants in Turkey.

• Accountable for the installation, upkeep, and repair of equipment.

• Ensure the continuity of customer operations while maintaining high customer satisfaction levels.

• Execute tasks on products and services that are of low complexity.

• Conduct minor repairs and replace components on Tier I equipment.

• Assist in site preparation as required.

• Foster working relationships with customers and cultivate informal communication channels.

• Carry out periodic preventative maintenance on assigned products.

• Manage all NCR assets utilized in the provision of customer services.

• Ensure accurate and timely reporting of calls and activities.

• May necessitate extended travel and the ability to transport tools and parts.

• High School Diploma or its equivalent.

• Up to one year of relevant experience.

• Proficiency in using Microsoft Office suite.

• Experience with Windows XP and Windows 2000 operating systems is required.

• Background in PC Hardware Maintenance and support.

• Strong experience with desktop hardware.

• Exceptional interpersonal and customer relationship skills are essential.

• High mechanical and electrical aptitude.

• Strong personal integrity is a must.

• Three weeks of job-related training.

• Opportunities to learn and make a meaningful contribution.

• Health insurance.

• Professional development.

Customer Engineer

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