Customer Enablement and Training Specialist

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Conduct training sessions, onboarding initiatives, and cohort-based workshops tailored for enterprise clients.

• Take charge of customer onboarding from the initial login to complete adoption.

• Simplify technical workflows into clear, actionable steps for marketing and content teams.

• Develop and sustain enablement playbooks to enhance customer success.

• Assist with inbound marketing operations, which include CRM workflows, campaign automation, and reporting (using HubSpot or similar tools).

• Collaborate with marketing and content teams on SEO and content enablement initiatives.

⛳️ Requirements

• Minimum of 2 years of experience in marketing operations, customer success, or product enablement.

• Practical experience with HubSpot or other CRM/marketing automation systems.

• Demonstrated expertise in leading client-facing training sessions, onboarding, or workshops.

• Strong background in SEO and content creation.

• Proficient in SQL and Python.

• Outstanding communication skills, with the ability to convey technical concepts to non-technical audiences.

• A teaching or educational mindset, passionate about empowering others and establishing scalable processes.

🏝️ Benefits

• Competitive compensation.

• Genuine opportunities for growth.