Customer Care Representative

This is a fully remote position, open to applicants in Minnesota.

📋 Description

• Manage incoming calls from Members, Clients, and Facilities.

• Gradually take on more complex tasks as skills develop.

• Handle 60 to 80 calls daily, with increased volume on Mondays.

⛳️ Requirements

• Must currently live in Minnesota.

• At least 1 year of experience in a Call Center environment.

• Minimum of 6 months of Customer Service experience.

• Proficient typing and computer skills, with strong navigational abilities.

• High-speed Internet connection, such as Cable, DSL, or Fiber.

• A designated quiet area at home that is free from distractions.

🏝️ Benefits

• Health, Dental, and Vision Insurance.

• Life and Disability Insurance.

• 401(k) Retirement Plan with Company Match.

• FSA and HSA Savings Plans.

• Wellness Program with Incentives.

• Voluntary & Ancillary Plans.

• Pay on Demand.

• Paid Time Off and Holiday Pay.

• Birthday Holiday.

• Maternity/Paternity Leave.

• Continuing Education Reimbursement Program.

• MTM Perks Discount Program.

• Career Development Programs.