Customer Care, Dutch Language

This is a fully remote position, open to applicants in Greece.

📋 Description

• Act as the main contact for customer inquiries, representing a prominent Dutch automobile manufacturer.

• Utilize phone calls, emails, and chat to ensure a smooth customer experience.

• Address questions regarding products and services.

• Provide knowledgeable guidance on automotive-related topics.

• Resolve customer concerns in a professional and timely manner.

• Strive to convert every customer interaction into a positive experience.

⛳️ Requirements

• Fluency in Dutch is essential.

• Proficient in written and spoken English.

• A minimum of 6 months of experience in customer support or as a customer care representative is preferred.

• A passion for automobiles is advantageous.

• Exceptional communication skills are required.

• A problem-solving mindset and strong sense of accountability.

• Comfortable with technology and quick to learn new systems.

• A positive and upbeat attitude is essential.

• Candidates must reside in Greece.

🏝️ Benefits

• Comprehensive relocation support, covering all expenses from departure to securing a first rental home in Greece.

• Two weeks of hotel accommodation provided.

• Flight ticket within the EU.

• Airport pickup service available.

• Real estate agency fees covered.

• Competitive monthly salary offered.

• Two additional salaries provided annually.

• Health care benefits included.

• Access to various discounts.

• Fully compensated training conducted by certified instructors.

• Opportunities for career advancement within a company of over 11,500 employees.

• Free online Greek language courses available.

• Chance to work for a Great Place to Work-Certified Company.

• Commitment to equal opportunities, regardless of gender, ethnicity, religion, culture, or age.