Customer Advisor, French Speaker

This is a fully remote position, open to applicants in Greece.

📋 Description

• Provide customer service in French through phone (both inbound and outbound), email, or chat.

• Proficiency in English may be necessary depending on the workplace requirements.

• Strive for customer satisfaction and deliver professional support.

• Address customer complaints by offering appropriate solutions and alternatives within specified timeframes.

• Work collaboratively with fellow customer service experts to resolve outstanding issues.

• Maintain and update internal systems as required.

• Specific responsibilities will be outlined based on the chosen work position.

⛳️ Requirements

• C1 level proficiency in French and a minimum of B2 in English (mandatory).

• Strong communication skills in English.

• Experience in customer support, whether online or in-person, is preferred.

• Exceptional written and verbal communication abilities.

• A resourceful, stress-resistant individual who can adapt and remain composed in all situations.

• Possession of a passport/ID from a European country or a work permit in Greece.

🏝️ Benefits

• Relocation assistance if you are moving from abroad, including travel and accommodation support.

• Become part of a diverse team that supports globally recognized companies.

• Join a company that is committed to the career growth of its employees.

• Health care benefits along with access to various discounts.

• Comprehensive training provided by certified trainers.

• Opportunities to participate in special events, community initiatives, and social responsibility programs.

• Complimentary online Greek language courses available.

• Modern workspaces equipped with comfortable break areas.

• Work for an organization recognized as a Great Place to Work, championing diversity and equal opportunities for all, regardless of gender, ethnicity, religion, culture, or age.