Customer Account Associate

This is a fully remote position, open to applicants in United States.

📋 Description

• Contribute to the growth of categories across club and mass channels.

• Serve as a strategic partner to our Customer Account Managers, facilitating execution, revealing insights, and aiding in achieving ambitious sales and commercial expenditure targets.

• Engage in thorough analytics, support impactful business plans, and bring new item presentations and 4P initiatives to fruition.

• Ensure meticulous attention to detail in all aspects from promotional planning to forecasting and deduction management.

• Take part in crafting Customer Category Business Plan(s) in collaboration with customers.

• Collaborate with customer personnel to ensure the successful execution of the customer category plan.

⛳️ Requirements

• A minimum of 1-2 years of retail sales experience is preferred.

• Familiarity with Unify, Scintilla, and Supplier One is preferred.

• Displays a comprehensive understanding of sales fundamentals and reporting tools.

• Proficient in Excel and PowerPoint, with strong presentation skills.

• Possesses a solid understanding of the Consumer Packaged Goods (CPG) industry and the customer base across Grocery, Mass, Club, Value, and E-Commerce channels.

• Exhibits strong interpersonal skills, both verbal and written, demonstrates sound judgment in decision-making, possesses effective problem-solving skills, thinks strategically, and is customer service oriented.

• Proactive in taking action and demonstrates initiative to execute tasks with minimal supervision.

• Challenges existing processes and generates innovative suggestions that enhance performance beyond their role.

• Takes prompt action to address problems or potential issues, ensuring effective communication with partners regarding potential impacts.

• Capable of influencing without authority and independently prioritizing tasks.

• Dedicates persistent effort, and if necessary, extra effort to achieve goals while maintaining a high level of efficiency.

• Actively seeks opportunities to collaborate and identify process improvements.

🏝️ Benefits

• Medical

• Dental

• Vision

• 401(k) with match

• PTO

• 10 paid holidays + 2 floating