Cruise & Resort Planning Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Engage with clients to gain insights into their preferences, budgets, and travel aspirations.

• Conduct research on various destinations, suppliers, and available promotions.

• Create tailored itineraries for vacations, cruises, and group travel experiences.

• Arrange reservations for flights, accommodations, cruises, transportation, and activities.

• Provide clients with comprehensive information regarding schedules, documentation, and policies.

• Keep precise records of bookings, payments, and client interactions.

• Oversee reservations and offer assistance with modifications or support when necessary.

• Develop and nurture long-term relationships with clients to foster repeat business and referrals.

• Engage in continuous training and professional growth opportunities.

⛳️ Requirements

• Exceptional verbal and written communication abilities.

• Strong organizational skills with a keen eye for detail.

• Capacity to handle multiple client requests at the same time.

• Professional attitude and a customer-service oriented approach.

• Comfortable operating in a remote, technology-driven environment.

• Proficient in email, online research, and basic computer software.

• Capability to work independently and manage time efficiently.

• Reliable high-speed internet connection and personal computer are essential.

• Prior experience in customer service, hospitality, sales, or administrative roles is advantageous but not mandatory.

🏝️ Benefits

• Flexible remote work setting.

• Opportunity to work as an independent contractor with a flexible schedule.

• Comprehensive onboarding process and continuous professional development.

• Access to established partnerships with suppliers and booking platforms.

• Mentorship and support from the team.

• Opportunity to develop and expand your own client base.

• Earnings structure based on performance.