Crowd Support Specialist

📋 Description

• Coordination and execution of projects

• Providing active support for projects and users

• Management of contributor support and community engagement

• Oversight of vendor and partner relationships

• Operational coordination and reporting tasks

• Communication and collaboration with stakeholders

• Problem-solving and commitment to continuous improvement

⛳️ Requirements

• Exceptional written and verbal communication abilities.

• Capability to comprehend project instructions and articulate them effectively.

• Familiarity with Discord and various community/social media platforms (LinkedIn, Instagram, Facebook).

• Strong problem-solving skills and ability to multitask.

• Methodical approach to logging, tracking, and reporting daily activities.

• Capacity to work independently during night shifts.

• Preferred experience with VMS portals, Google Sheets, Excel, or CRM tools.

🏝️ Benefits

• Competitive salary

• Flexible working hours.