CRM Strategist, LATAM

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Collaborate with the Principal CRM Strategist to develop and implement CRM strategies.

• Create strategic plans and convert them into actionable initiatives.

• Facilitate a seamless transition of strategic initiatives to execution teams to enhance KPIs, performance, and measurable ROI.

• Simplify complex frameworks into engaging and persuasive narratives.

• Participate in client sessions throughout the Delivery Sales Lifecycle to identify challenges and formulate data-driven marketing strategies.

• Support pitches by leveraging strategy, data, and insights.

• Conduct strategy sessions that are grounded in lifecycle thinking, best practices, and established CRM principles.

• Align strategies with KPIs and ROI objectives to ensure measurable client success.

⛳️ Requirements

• Over 6 years of practical CRM experience, including a minimum of 2 years in a dedicated CRM Strategy position within an agency, consultancy, or client-side team.

• Strong familiarity with leading CRM platforms such as Braze, Salesforce Marketing Cloud, or HubSpot.

• Proficient in presenting complex strategies and translating insights into clear value propositions and achievable activation plans.

• Data-driven approach, with experience in analyzing customer communications and utilizing insights to inform future campaigns—from audience selection to next-best actions, content, and timing.

• Comprehensive understanding of CRM ecosystems and Martech, with expertise in platforms like Salesforce, Microsoft Dynamics, HubSpot, and similar tools.

• A valid work visa is required; sponsorship is not available.

• Contractors must provide proof of incorporation and current insurance.

• May be requested to submit proof of identity and two references.

🏝️ Benefits

• Rocket-Fuelled Growth – Tackle significant challenges, experience rapid learning, and advance your career faster than anywhere else.

• A Culture That Actually Gives a Damn – A supportive, positive environment centered around individuals who want to see you succeed.

• A Global Crew – Collaborate with talented colleagues across Europe, the US, and beyond.

• Remote-First for Life – Work from wherever you feel most productive.

• Real Career Momentum – Clear pathways for progression, genuine ownership, and opportunities for growth into your next chapter.

• Moments That Matter – Engage in meetups, events, and team experiences that make your journey unforgettable.

• BYOD policy.

• Opportunities for team meetups, events, and shared experiences.