CRM Consultant

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Strategize, implement, and enhance CRM campaigns utilizing email, SMS, push notifications, content cards, and WhatsApp.

• Oversee the execution of CRM projects within the Braze platform for clients.

• Set up and personalize Braze to carry out strategic initiatives and campaigns.

• Create and implement targeted marketing campaigns leveraging Braze's messaging features.

• Utilize Braze's segmentation and personalization tools to customize campaigns for specific audience segments.

• Work collaboratively with strategy teams and stakeholders to ensure alignment between strategy and execution.

• Collaborate with clients to comprehend their needs and develop customized solutions.

• Lead the project team to guarantee smooth execution, operational efficiency, and client satisfaction.

• Analyze and manage extensive datasets to gain insights into customer behavior and trends.

• Generate relevant documentation and reports, including metrics on campaign performance.

• Master Braze functionalities to provide innovative solutions for clients.

⛳️ Requirements

• Over 5 years of experience as a Marketing Automation Specialist within the CRM field.

• Proficient in working with Braze, Salesforce Marketing Cloud, or HubSpot.

• Keen attention to detail, including quality assurance of CRM campaigns, integrations, and all related documentation.

• Solid understanding of digital marketing principles.

• Familiarity with relational databases and data structures.

• Capacity to work effectively within cross-functional teams.

• Strong interpersonal and communication skills developed through client service roles.

• Experience in an agency environment or in client-facing positions.

• C1 level English proficiency required.

• Braze certifications, such as Practitioner or Marketer, are advantageous.

• Significant experience with the Braze platform is beneficial.

• Familiarity with data analysis using SQL is a plus.

• Valid work visa is mandatory.

• For contractors: proof of incorporation and current insurance is needed.

🏝️ Benefits

• Rocket‑Fuelled Growth – Tackle big challenges, accelerate your learning, and advance your career faster than anywhere else.

• A Culture That Actually Gives a Damn – Supportive, positive environment focused on helping you succeed.

• A Global Crew – Work alongside exceptional colleagues from Europe, the US, and beyond.

• Remote‑First for Life – Enjoy the flexibility to work from wherever you feel most productive.

• Real Career Momentum – Clear pathways for progression, genuine ownership, and opportunities for personal growth.

• Moments That Matter – Engage in meetups, events, and team experiences that make your journey memorable.

• BYOD policy.

• A valid work visa is required; sponsorship is not available.

• ID checks may be requested.

• Two references may be requested.

• For contractors: proof of incorporation and current insurance is required.