CRM Assistant

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in the daily management of the CRM system, ensuring effective utilization, prompt updates, review of data and metrics, and provide fundamental support to internal teams.

• Help with the basic setup and upkeep of workflows within the CRM.

• Report any incidents or errors to the area manager.

• Aid in the development and revision of user manuals and guides.

• Support the uploading, validation, and cleansing of data within the system.

• Collaborate on the rollout of CRM enhancements or updates under supervision.

• Assist in reviewing support tickets or cases to guarantee they are accurately logged.

• Work together in preparing basic reports for the Client Success team.

⛳️ Requirements

• Student or graduate in Information Systems, Administration, Business Processes, Engineering, Social Sciences, or a related discipline.

• At least 1 year of experience working with a CRM (preferably HubSpot).

• Capability to swiftly learn new technological tools.

• Fundamental understanding of data analysis and information management.

• Enthusiasm for automation and process enhancement.

🏝️ Benefits

• Option for health insurance.

• Flexible working hours available.

• Opportunities for professional growth and development.