Critical Power Field Technician – UPS Engineer

This is a fully remote position, open to applicants in Alabama.

📋 Description

• Install electrical devices, including compact rack-mounted UPS systems, a variety of batteries, and UPS/Battery monitoring systems.

• Maintain Battery Cabinets, racks, Maintenance Bypass systems, Battery Monitoring Equipment, DC Systems, and other electrical apparatus.

• Conduct remedial services such as failure analysis, troubleshooting, component replacements and repairs, as well as battery string installations and replacements.

• Deliver exceptional customer service and promote additional products.

• Handle troubleshooting inquiries from customers, ensuring satisfactory resolutions.

• Respond promptly to critical situations.

• Educate and mentor team members on proper site work techniques.

• Diagnose hardware, software, and interface issues using testing equipment.

⛳️ Requirements

• Prior military experience in electronics or avionics is preferred.

• A minimum of three (3) years of experience in a third-party critical power field service or technical support role -OR- at least five (5) years in an OEM service setting.

• Strong understanding of AC/DC electrical concepts.

• Familiarity with the operation of testing equipment (multi-meters, battery testing devices).

• Ability to read and interpret electronic schematics.

• Knowledge of compliance with FCC/FAA/EPA/OSHA regulations and standards.

• Exceptional work ethic, punctuality, integrity, and dependability.

• Sound judgment and the capability to make prompt decisions in dynamic environments.

🏝️ Benefits

• Health and life insurance

• 401k with employer match

• Paid time off

• Tuition reimbursement

• Professional development courses

• Performance and referral bonuses

• Production incentives

• Tool/equipment and fuel stipends

• Company vehicle

• Per diem