Crisis Care Manager

📋 Description

• Offering support and encouragement to patients and families who are currently experiencing or have recently faced a behavioral health crisis.

• Manage case referrals, evaluate resource needs and care gaps, review case progress, and decide on case closure.

• Aid patients and families in achieving their individual recovery objectives through psychoeducation and connections to community resources.

• Evaluate social determinants of health and obstacles to care, which may include housing, income, food insecurity, and transportation requirements.

• Link patients and families with support groups, community networks, and resources aimed at promoting mental wellness.

• Collaborate with interdisciplinary team members to facilitate the treatment plan goals for the patient and family.

• Coordinate care management with agencies involved with the child, including DCFS, educational systems, external care team members, and more.

• Engage in ongoing scheduled consultations with an interdisciplinary team to track patient progress.

• Execute additional duties as assigned.

⛳️ Requirements

• A Master’s degree in Social Work (MSW) is required.

• Bilingual in English and Spanish is preferred.

• A minimum of 2 years of case management or relevant experience is necessary.

• Experience with team-based care and strong collaboration skills are essential.

• Background in child and adolescent case management, school-based care, inpatient settings, and/or community mental health is required.

• Familiarity with acute behavioral health needs, including suicidality, homicidality, and severe persistent mental illness is crucial.

• Strong working knowledge of community resources is expected.

🏝️ Benefits

• Competitive medical, dental, and vision insurance.

• Healthcare and Dependent Care FSA; Company-funded HSA.

• 401(k) plan with a 4% match, fully vested from day one.

• Employer-paid short and long-term disability insurance.

• Life insurance equal to 1x annual salary.

• 20 days of PTO plus 10 Company Holidays and 2 Floating Holidays.

• Paid leave for new parents.

• Additional benefits will be outlined in the offer.