Credit Controller – 2 month FTC

This is a fully remote position, open to applicants in Portugal.

📋 Description

• Take ownership of the complete credit control process for your designated ledger, managing everything from dunning to cash allocation and resolving queries.

• Actively pursue outstanding debts and oversee the collections schedule to achieve DSO and cash collection objectives.

• Quickly investigate and address customer disputes and billing inquiries, collaborating directly with commercial stakeholders when necessary.

• Maintain accurate and current records in NetSuite and Salesforce, promptly identifying any data or process issues before they escalate.

• Assist in the implementation of automation and AI tools within credit control, embracing new methodologies as the team’s processes develop.

• Collaborate closely with your Credit Control Lead and the broader team in Portugal to share insights, cover ledgers during absences, and ensure consistent cross-territory operations.

• Contribute to a dynamic environment by identifying inefficiencies and proposing practical solutions, rather than waiting for directives on improvements.

⛳️ Requirements

• Some background in credit control, accounts receivable, or a similar finance role focused on collections.

• Ability to thrive in a fast-paced, ever-evolving environment—priorities and processes change as we grow, and you should be genuinely energized by this.

• A proactive and ownership-oriented mentality: you take initiative in pursuing tasks rather than waiting for others to do so.

• Strong communication skills, capable of investigating and resolving disputes directly with customers and internal stakeholders.

• Excellent attention to detail and adept at managing a high volume of accounts and cases simultaneously.

• A genuine enthusiasm for process enhancement and automation—this role is not suited for someone who prefers a static, unchanging process.

• Experience in start-up or scale-up environments is highly advantageous; if your experience is solely in large, slow-moving corporate settings, this position may not be the best fit.

🏝️ Benefits

• Diversity and inclusion are fundamental to our culture. We recognize that diverse teams are stronger teams, so we encourage individuals with varied identities, backgrounds, and experiences to apply for this role. Our recruitment decisions are based on experience, skills, and potential, ensuring that all applicants are treated fairly and equitably.