Credentialing Salesforce Project Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Generate Salesforce reports along with user and leadership dashboards.

• Maintain data integrity and quality.

• Examine Credentialing Operations support ticket submissions, oversee responses, and optimize processes.

• Develop payor rosters and oversee change management activities.

• Collaborate in the management of credentialing software.

• Create and revise credentialing training materials.

• Design workflows and processes.

• Produce reporting and analytics.

• Engage in cross-functional initiatives.

• Lead meetings, including team question-and-answer sessions.

• Ensure the accurate and timely credentialing and maintenance of information for both new and established healthcare providers.

• Undertake additional responsibilities as assigned by the supervisor.

⛳️ Requirements

• Over 5 years of operational experience in the medical services or medical technology sector.

• More than 2 years of experience working with Salesforce or Salesforce Health Cloud in an administrator or developer role.

• Bachelor’s degree required.

• Strong background in customer service.

• Excellent communication skills with a passion for collaborative work.

• Proficient in computer and software applications, including Power BI, Microsoft Office, Adobe Reader, DocuSign, and Excel.

• Process-oriented, analytical, and innovative thinker.

• Capable of creative problem-solving.

• Exceptional written, verbal, and interpersonal communication abilities.

• Competent in prioritizing and executing tasks efficiently.

• Ability to work independently and proactively in a dynamic environment.

• Demonstrates awareness, inclusivity, sensitivity, and humility, with experience in diverse environments.

• Physical ability to sit, stand, bend, talk, and hear; frequently walk; and lift or move objects weighing up to 25 pounds.

• Capability to meet the physical and visual demands specified in the posting.

🏝️ Benefits

• Comprehensive medical, dental, vision, AD&D, short- and long-term disability, and life insurance.

• 401k retirement savings plan with employer matching.

• Paid parental leave.

• Paid time off.

• Holiday compensation.

• Employee Assistance Program.