Creator Partnerships Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of strategic partnerships with creators. Manage and expand a portfolio of prominent influencers and creators, proactively addressing their needs to foster long-term retention and success.

• Propel performance and growth. Evaluate creator performance metrics and provide actionable insights to enhance earnings. Develop reporting and operational resources that facilitate both strategic planning and daily execution.

• Collaborate across functions. Work alongside Brand, Influencer, Product, and Data teams to ensure that creator requirements are integrated into our initiatives and operational strategies.

• Represent the creator's voice. Advocate on behalf of creators throughout the organization and establish feedback mechanisms between creators and Product, ensuring the roadmap addresses genuine creator challenges.

• Manage retention metrics. Assume responsibility for the key performance indicators that signify success, including monthly active creators, earnings growth, and creator NPS.

⛳️ Requirements

• 4–6 years of experience in customer success, account management, or roles focused on creators, influencers, or partnerships.

• A demonstrated history of managing and enhancing high-profile accounts or relationships with creators, influencers, or publishers.

• Familiarity with affiliate networks, creator platforms, and social media platforms.

• Knowledge of AI and automation tools, with a sincere interest in expanding their application.

• Excellent written, verbal, and presentation skills — capable of influencing and guiding top-tier accounts.

• Experience with tools like Mailchimp, HubSpot, Claude, and Looker is advantageous.

🏝️ Benefits

• Health Benefits: We provide medical, dental, vision, life, and both short-term and long-term disability insurance.

• 401K: Eligibility begins on your first day of employment.

• Super Flex Time: Manage personal errands as necessary, just ensure your tasks are completed.

• Unlimited Vacation: Enjoy unlimited PTO to recharge, in addition to an office closure between Christmas and New Year’s.

• Generous Parental Leave Program: 12 weeks of paid pregnancy disability and baby bonding leave, along with 4 weeks of paid paternity leave.

• WFH Office: Receive a home office stipend and internet funds to set you up for success.

• Events: Participate in happy hours, team bonding activities, cultural events (even remotely!), and an annual company offsite.