Creative Operations Manager – Contract

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of and enhance the entire creative pipeline.

• Supervise over 100 ongoing projects in Asana, ensuring precise status monitoring, timely updates, and proactive identification of potential risks or obstacles.

• Lead the creative intake process, prioritization, and resource allocation.

• Evaluate new requests (5 to 10 each week), ensure briefs are comprehensive, and delegate tasks based on team capacity, expertise, and alignment with timelines.

• Function as the primary creative project manager among cross-functional teams.

• Collaborate closely with marketing, product, sales/shopper, and CRM teams to synchronize priorities, timelines, and deliverables.

• Propel high-quality creative briefings and execution processes.

• Convert requests into clear, actionable briefs for design and creative teams.

• Ensure quality control and adherence to briefs in all deliverables.

• Conduct quality assurance on all assets to align with briefs, brand standards, and accuracy requirements.

• Manage legal reviews when necessary prior to final approvals.

• Oversee stakeholder communication and delivery processes.

• Act as the main point of contact for requestors—providing updates, resolving issues, and ensuring smooth final asset delivery.

• Organize assets and maintain system integrity.

• Keep well-organized, accessible file structures in Google Drive and ensure all final deliverables are stored and documented properly.

• Assist in high-volume, multi-channel creative production.

⛳️ Requirements

• Bachelor’s degree in Marketing or a related discipline.

• Over 5 years of experience in Creative Project Management/Operations or Creative Resourcing.

• Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.

• Proficient in developing and refining creative briefs to guarantee clarity and completeness before execution.

• Experience in managing timelines and workback schedules to effectively balance team workload.

• Exceptional communication and stakeholder management skills (both written and verbal).

• Proactive, self-driven, with a forward-thinking approach.

• Thrives in rapidly growing and changing environments characterized by ambiguity.

• Proficient in Google Workspace (Sheets, Docs, Slides) and Asana.

🏝️ Benefits

• Blue Shield medical plans with HMO (CA Only), PPO, and HDHP options (including an HSA).

• FSA and Dependent Care FSA.

• Guardian dental and vision coverage.

• Life insurance, AD&D, and disability benefits.

• Employee-paid options including accident, hospitalization, and critical illness coverage.

• 100% of your Empower Retirement contributions up to 4% after just three months.

• Student Loan Retirement Match.

• Wellness perks, such as Headspace, ClassPass memberships, and a comprehensive EAP.

• Nationwide pet insurance.

• 17 paid holidays.

• Flexible PTO.

• Travel assistance.