Creative Operations Coordinator

This is a fully remote position, open to applicants in California.

📋 Description

• Assist with the daily management, organization, and upkeep of digital assets within platforms such as Brandfolder, Box, Canva, and Airtable.

• Upload, categorize, organize, and preserve creative assets using uniform metadata, taxonomy, keywords, and file naming conventions.

• Ensure digital assets are precise, searchable, and readily accessible for internal teams.

• Oversee the intake, tracking, and administration of creative applications, tool permissions, and creative requests utilizing Airtable.

• Maintain project records, databases, and documentation across various systems.

• Support the organization, governance, and version control of creative files.

• Organize, uphold, and refresh Canva templates and creative resources.

• Collaborate with designers, marketers, and cross-functional teams to deliver creative assets accurately and timely.

• Conduct quality assurance reviews prior to publication or distribution.

• Aid internal teams in locating assets and navigating creative systems.

• Develop and sustain documentation, workflows, training materials, and standard operating procedures.

• Identify opportunities for enhancing creative operations, digital asset management processes, and team workflows.

• Assist with reporting and ensure the accuracy and integrity of creative and asset management databases.

• Report directly to the Digital Asset Manager.

⛳️ Requirements

• Bachelor's degree or equivalent professional experience.

• 2+ years of experience in Creative Operations, Project Coordination, Digital Asset Management, Content Management, Information Management, Marketing Operations, Library Services, or a related field.

• Outstanding organizational skills and a keen attention to detail.

• Experience managing multiple priorities in a fast-paced setting.

• Excellent written and verbal communication abilities.

• Familiar with core creative terminology, design fundamentals, and visual graphic file formats.

• Comfortable working with databases, spreadsheets, and large collections of digital files.

• Strong analytical and problem-solving capabilities with an interest in process improvement.

• Ability to work independently while effectively collaborating with cross-functional teams.

• A passion for organizing information, building efficient systems, and ensuring content is easily discoverable.

• Preferred: Experience with Brandfolder.

• Preferred: Experience using Airtable for managing projects, workflows, or databases.

• Preferred: Familiarity with Box and Canva.

• Preferred: Knowledge of metadata, taxonomy, cataloging, digital asset organization, and best practices in file governance.

• Preferred: Experience supporting marketing, creative, or design teams.

• Preferred: Experience in creating documentation, training materials, or standard operating procedures.

• Preferred: Understanding of workflow automation and process enhancement.

• Preferred: Background or coursework in Library & Information Science.

🏝️ Benefits

• Medical, vision, dental, and mental health benefits for you and your family.

• Health care concierge services.

• Flexible Spending Account (FSA) or Health Savings Account (HSA).

• Complimentary concert tickets.

• Generous paid time off.

• Paid holidays, sick leave, and personal days.

• 401(k) program with company matching.

• Stock reimbursement program.

• New parent programs including caregiver leave.

• Support for fertility, adoption, foster care, or surrogacy.

• Career and skill development programs with School of Live.

• Tuition reimbursement.

• Student loan repayment assistance.

• Volunteer time off.

• Crowdfunding matching.

• Six months of paid caregiver leave for new parents, including fostering.

• Perks like Roadie Babies to assist new parents in caring for their infants during work trips.

• Access to free live events through an exclusive employee ticketing program.