Corporate Travel Consultant

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Provide consultative services to corporate clients in accordance with the company’s travel policy;

• Handle the issuance, modification, rebooking, and cancellation of reservations (including air, hotel, car rental, etc.);

• Prepare quotes and present options that offer the best cost-benefit analysis;

• Suggest itineraries, fares, and suppliers to help minimize costs;

• Monitor requests, track pending items, and manage follow-ups;

• Document client interactions in internal systems;

• Offer emergency support during business travel;

• Assist with logistics for corporate events;

• Negotiate rates and terms in line with existing agreements;

• Request reservations and pre-payments within set deadlines;

• Contact suppliers to gather proposals and specific conditions;

• Update interaction and reservation records in the system;

• Help verify information for invoicing and reconciliation;

• Request reimbursements with the necessary documentation;

• Organize directories and event information;

• Analyze logistics forms and recommend solutions;

• Participate in client meetings to ensure alignment on requirements;

• Lead meetings concerning events and special transfers;

• Stay informed about fares, agreements, market trends, and policies;

⛳️ Requirements

• High school diploma (Preferred: degree in Tourism, Hospitality, Business Administration, or related fields);

• Strong knowledge of travel products and services (air, hotel, and car rental);

• Understanding of fare rules, travel policies, suppliers, and best practices;

• Experience with reservation systems (both GDS and non-GDS): booking, rebooking, ticketing, and cancellations;

• Familiarity with self-booking tools (OBTs), including error analysis and user support;

• Proficiency in Microsoft Office (Excel, Word, and PowerPoint) for data organization, reporting, and presentations;

• Consultative customer service approach characterized by empathy, clarity, and solution orientation;

• Ability to communicate clearly and professionally in both verbal and written forms;

• Negotiation skills with clients and suppliers, focused on achieving improved conditions;

🏝️ Benefits

• 🌴 Attendance Bonus: Three days off per year for you to use at your discretion;

• 📚 Education Assistance: Genuine support for your professional growth! 50% coverage for development-related courses, available after one year with the company;

• 🏡 Home Office Allowance: A monthly supplement to help offset remote work expenses;

• 🧸 Childcare Assistance: Additional support for children under six years old;

• 🧑🏼‍🎄 Christmas Bonus: A special year-end bonus for you to celebrate with your family;

• 🩺 Health Insurance: Nationwide coverage with co-payments;

• 🦷 Dental Plan: Comprehensive dental coverage to support your oral health;

• 🏦 Private Pension Plan: Company contributions alongside yours to help secure your financial future;

• 🔒 Life Insurance: Assurance for today and tomorrow, offering protection and security;

• ✈️ TRIB PASS – Leisure and Travel Platform: Explore amazing experiences with ease. Bancorbrás subsidizes 50% of the monthly fee, and you cover the remainder;

• 💳 Meal/Food Allowance (Caju Card): Provided for each day worked and widely accepted for groceries or daily meals;

• 🏋🏽 Wellhub (Gympass): Movement, health, and well-being! Access to thousands of gyms through a comprehensive fitness platform.