Corporate IT & Systems Engineer – Freelancer

This is a fully remote position, open to applicants in Spain, +3 more countries.

📋 Description

• Oversee the administration of Google Workspace, JumpCloud, Microsoft 365, and essential SaaS platforms.

• Manage the entire user lifecycle, which includes onboarding, role modifications, offboarding, SSO, MFA, group management, and role-based access.

• Conduct access reviews and deactivate unused accounts.

• Enroll and manage macOS and Windows devices using JumpCloud and Intune.

• Deploy applications, policies, and updates; support CrowdStrike endpoint protection; and manage laptop preparation, shipping, replacement, and inventory.

• Deliver responsive Level 1 and Level 2 IT support, create user guides, and resolve recurring issues at their source.

• Assist in the migration from Microsoft 365 to Google Workspace, which includes device re-enrollment and the transfer of accounts, groups, data, and application authentication.

• Test changes, support users, track issues until resolution, and collaborate with migration partners while maintaining in-house ownership.

• Maintain an inventory of applications, their owners, and access models.

• Provide support for Atlassian, Slack, NetSuite, Intercom, and Shopify; integrate applications with the identity provider; and identify unused licenses and overlapping tools.

• Implement security standards across identities, devices, and applications, gather logs to aid investigations, and escalate significant risks.

• Coordinate with external IT support, hardware suppliers, and technology partners.

• Report directly to the Senior Manager of Corporate Technology & Security.

⛳️ Requirements

• 3–5 years of experience in corporate IT or systems administration, preferably in a rapidly growing, tech-oriented environment.

• Practical experience with Google Workspace, along with hands-on knowledge of JumpCloud, Intune, or similar endpoint management platforms.

• Demonstrated experience in managing SSO, MFA, SaaS applications, and user lifecycles, including the integration of applications with an identity provider.

• Strong expertise in macOS support, with a working understanding of Windows.

• Familiarity with endpoint security and access control, and experience collaborating with external IT providers.

• Proficient in using scripts, APIs, or automation tools to minimize manual tasks.

• A proactive self-starter who is accustomed to contributing to projects beyond just ticket resolution. You take initiative, make decisions, and quickly adapt with minimal guidance.

• Excellent written and verbal communication skills in English.

🏝️ Benefits

• Hilo by Aktiia is emerging as a significant player in the med-tech industry, and you can be part of this thrilling journey.

• Engage in a mission that truly matters: transforming cardiovascular health on a global scale.

• Join a high-impact, rapidly growing, and venture-backed scale-up company.

• Work alongside a diverse, passionate, and talented team.