Copilot Enablement & Training Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct captivating, customer-oriented training sessions on Copilot for Microsoft 365 and its application within the Microsoft Office suite (Word, Excel, PowerPoint, Outlook, Teams)

• Instruct end users on practical, role-specific methods to leverage Copilot for enhancing productivity in their daily tasks

• Educate customers about the purpose and functionality of personal agents in Microsoft Copilot for Microsoft 365, including how individuals can create and utilize agents to optimize their workflows

• Create and enhance training materials, demonstrations, and quick-reference guides that make AI tools accessible to non-technical users

• Maintain a strong working knowledge of Microsoft Copilot, Copilot for Microsoft 365, Copilot Studio, Microsoft Cowork, Claude Cowork, and Google Gemini, and be equipped to discuss their features and appropriate use cases

• Respond to and resolve end-user inquiries during and post-training, adjusting explanations to accommodate varying skill levels

• Collect feedback from training sessions to continually refine content and delivery

• Keep updated on new features and enhancements within the Microsoft Copilot ecosystem and other AI productivity tools

• Collaborate with internal delivery and solutions teams to ensure training aligns with customer needs

• Occasionally travel to customer locations to provide in-person training and enablement

• Perform additional duties as assigned

⛳️ Requirements

• Bachelor's degree or equivalent experience and/or military background

• More than 2 years of experience in a customer-facing role related to training, enablement, or end-user support (preferably in a technology environment)

• Familiarity with Microsoft 365 and the Office suite (Word, Excel, PowerPoint, Outlook, Teams)

• A genuine enthusiasm for AI productivity tools and a commitment to continuous learning of new platforms

• Comfortable and at ease when presenting to live audiences with varying levels of technical expertise

• Exceptional verbal communication skills—articulate, clear, and capable of explaining technical concepts in layman's terms

• Friendly and approachable demeanor paired with strong interpersonal skills

• Strong organizational abilities and attention to detail

• Willingness and capability to travel occasionally to customer sites as necessary

• Must be a US Citizen

• Eligibility to obtain Government Security Clearance

🏝️ Benefits

• Health insurance

• Flexible working hours

• Professional development opportunities

• Paid time off

• Opportunities for growth