Coordinator, Clinical Operations

This is a fully remote position, open to applicants in United States, +2 more countries.

📋 Description

• Assist in the effective delivery of contracted clinical trial services.

• Facilitate rater training and monitoring tasks, encompassing training implementation, management, reporting, and calibration.

• Aid in the management of clinician networks to ensure high standards and consistency in global clinical interviews.

• Open and address data queries efficiently.

• Assist in scale management, which includes binder creation, translations, logistics, and shipping.

• Collaborate across various functional areas to support study teams and adapt to changing bandwidth requirements.

• Process clinician/rater forms and document data utilizing status trackers and ePortal/LMS training systems.

• Review and process clinician/rater surveys and deploy relevant LMS training modules.

• Organize one-on-one training video conferences between site raters and Cogstate Rater Services personnel.

• Coordinate hardware shipments and oversee documentation management.

• Maintain status trackers, manage high-volume email communication, provide status updates, and file electronic records.

• Act as the primary contact for clinician/rater support inquiries.

• Communicate directly with clinical site coordinators to provide study assistance.

• Engage with CRAs for site monitoring activities.

⛳️ Requirements

• A Bachelor's degree or 1+ years of relevant experience.

• Previous experience in project management or administrative support is preferred.

• Proficiency in Microsoft Office applications.

🏝️ Benefits

• Participation in a short-term incentive (STI) bonus program with a target bonus opportunity of 5% of annual base salary.

• Flexibility to work remotely from anywhere within the United States, Australia, or the United Kingdom, where Cogstate is registered for business.

• 20 days of vacation leave.

• 10 days of personal leave.

• 10 paid public holidays.

• 401(k) matching up to 3% of yearly salary.

• Comprehensive health, dental, and vision insurance coverage.

• Complimentary vision insurance for all full-time employees.

• Employer-sponsored short-term and long-term disability insurance, as well as life insurance.

• Flexible Spending Accounts for healthcare and dependent care.

• Opportunities for learning and development, including mentorship programs and support for improving knowledge or obtaining certifications.