Controls Engineer – Automation, Technical Support

This is a fully remote position, open to applicants in United States.

📋 Description

• Program, troubleshoot, and modify systems including Rockwell PLC, HMI, servo, and VFD.

• Provide remote support to Field Service Technicians for intricate controls, electrical, and mechanical troubleshooting.

• Identify and resolve automation challenges on high-speed packaging machinery.

• Visit customer locations to deliver hands-on technical assistance as required.

• Maintain and adjust current machine-control programs.

• Configure and troubleshoot equipment from Rockwell, Pro-face, and Lenze.

• Address issues within industrial communication networks, including Ethernet and DeviceNet.

• Revise electrical schematics utilizing 2D AutoCAD.

• Keep controls documentation updated for future modifications and troubleshooting needs.

• Investigate and implement new controls hardware and software solutions.

• Participate in R&D and engineering initiatives between service assignments.

• Manage several technical projects and competing priorities efficiently.

• Act as a vital technical resource for Field Service Technicians and clients.

• Support automated packaging machinery and the Field Service team.

• Travel across the territory and beyond, with an average of about 60% travel based on business and client requirements.

⛳️ Requirements

• Bachelor’s degree in Electrical Engineering, Controls Engineering, Mechanical Engineering, Software Engineering, or a related field.

• Proven experience in Rockwell PLC programming and troubleshooting.

• Familiarity with PLCs, VFDs, servo systems, and PanelView Plus technology.

• Experience with Studio 5000 or similar control software.

• Strong skills in electrical and mechanical troubleshooting.

• Capability to read and interpret electrical schematics and mechanical drawings.

• Proficient in 2D AutoCAD.

• Knowledge of NEC and NFPA 70E standards.

• Excellent problem-solving and analytical abilities.

• Ability to work autonomously in a remote setting.

• Strong communication skills for customer interactions.

• Valid driver’s license and ability to secure a passport.

• Approximately 5+ years of experience in field service, equipment maintenance, controls engineering, or related industrial automation roles preferred.

• Lenze servo experience is a plus.

• Experience with B&R PLC and servo systems is preferred.

• Familiarity with Omron PLC preferred.

• Experience in robotics is advantageous.

• Pro-face HMI experience preferred.

• Knowledge of Structured Text programming preferred.

• Experience with high-speed packaging equipment preferred.

• Background in automated manufacturing preferred.

• Ability to navigate industrial facilities, work around operating machinery, travel by car or air, and lift/move up to 75 pounds.

🏝️ Benefits

• Fully remote when not visiting customer sites.

• Flexible work schedule.

• Opportunity for remote home-office work between travel assignments.

• Exposure to cutting-edge automation and robotics technologies.

• Work with advanced, high-speed packaging machinery.

• Gain hands-on fieldwork and technical support experience.

• Opportunities for engineering and R&D projects.