Contract Salesforce Administrator

This is a fully remote position, open to applicants in New York.

📋 Description

• Act as an administrator for JED’s Salesforce NPSP instance, concentrating on designated responsibilities.

• Oversee user accounts, profiles, and page layouts as instructed.

• Execute Salesforce customizations, which include custom fields, workflows, and validation rules.

• Conduct data cleanup, record de-duplication, and perform assigned data integrity audits.

• Carry out data migration, integration, and mass-update tasks utilizing Salesforce Data Loader, Data Import Wizard, or similar tools.

• Assist with Salesforce updates and test new features or third-party applications in sandbox environments.

• Create and maintain reports and dashboards based on stakeholder requests.

• Offer technical assistance to staff via an internal ticketing system.

• Revise and maintain documentation and user guides related to Salesforce processes.

• Carry out tasks assigned by the senior team instead of independently planning or prioritizing work.

• Complete assigned tasks with accuracy and timeliness while ensuring data integrity.

⛳️ Requirements

• 1–3 years of practical experience as a Salesforce Administrator.

• Required direct experience with Salesforce Non-Profit Success Pack (NPSP).

• Expertise in Salesforce configuration, including workflows and custom fields.

• Proficient in data analysis through reports and dashboards.

• Strong analytical and problem-solving abilities.

• Attention to detail is crucial when managing sensitive and/or large volumes of data.

• Exceptional communication skills for support tickets and user interactions.

• Flexibility in a dynamic, fast-paced technology environment.

• A strong passion for and alignment with JED’s mission.

• Must reside in the United States.

• Readiness to work during EST hours.

• Ability to provide proof of U.S. Citizenship or a Green Card.

• No employer sponsorship will be provided.

🏝️ Benefits

• Competitive salary and compensation package.

• Opportunities for professional development and growth.

• Collaborative and inclusive work environment.

• Support for work-life balance and well-being initiatives.