Contract Performance Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge as a Contract Performance Manager, serving as the sole point of contact accountable for the technical and operational success of the customer's power generation assets and the financial outcomes of the contract.

• Oversee the complete lifecycle of outages, parts, and repairs—from planning and scheduling to proactive risk management.

• Act as the primary steward of the Contractual Service Agreement (CSA) with an emphasis on achieving zero harm, delivering high-quality, timely maintenance that maximizes reliability, availability, and performance.

• Function as the trusted technical advisor to the customer's site teams, converting complex operational challenges into straightforward, actionable solutions.

• Spot waste and inefficiencies while advocating for continuous improvement initiatives that enhance efficiency, customer satisfaction, and profitability.

• Assume responsibility for the contract's financial performance, including invoicing, cash collection, and fostering long-term profitable growth.

⛳️ Requirements

• A Bachelor's degree from an accredited university or college coupled with a minimum of 5 years of experience in the power generation sector.

• Alternatively, an associate’s degree from an accredited institution along with 7 years of experience in the power generation industry.

• Or, a high school diploma/GED with at least 9 years of experience in the power generation field.

• A strong passion for customer service.

• Proven project management abilities.

• A curiosity about how systems operate and a desire to improve processes.

• Excellent oral and written communication skills.

• Strong interpersonal and leadership qualities.

• Demonstrated capacity to lead and collaborate across functions to achieve results.

• Experience engaging with customers and power plant leadership teams.

• A Master's degree from an accredited university or college.

🏝️ Benefits

• Comprehensive medical, dental, vision, and prescription drug coverage.

• Access to a Health Coach from GE Vernova, a 24/7 nurse-based resource.

• Availability of the Employee Assistance Program, offering 24/7 confidential assessment, counseling, and referral services.

• Retirement benefits, which include the GE Vernova Retirement Savings Plan—a tax-advantaged 401(k) savings opportunity with company matching contributions and retirement contributions.

• Access to Fidelity resources and financial planning consultants.

• Tuition assistance.

• Adoption assistance.

• Paid parental leave.

• Disability benefits.

• Life insurance.

• 12 paid holidays.

• Flexible time off.